Five Star Moving
- USDOT number
- 4073566 ↗
- MC number
- MC1548094 ↗
- Phone
- (509) 818-8909
- Fleet
- 2 trucks · 4 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 1320 N WALL ST, Spokane, WA 99201
- In the registry since
- 2023 · 3 years
- FMCSA registration updated
- Oct 2023
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (48 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 48 reviews we've captured the full text of so far — out of 51 total reviews across Google & Yelp.
Customer reviews (51)
these guys showed up and started a job for me and I left to organize the house they were supposed to drop the items off at and they left shortly after abandoning the job without any contact or notice leaving all the lights on and doors wide open in not the best neighborhood!!! would not recommend!!!...
These guys were wonderful! Really helped me out. Due to an injury I couldn't move some heavy pieces in my home. The crew shows up and got the job done. Thanks again Matt! Well done!
We had our carpets and flooring replaced in our entire home. My husband was out of town and I had to move everything (clothes, shoes, books, dressers, beds, toys…everything) to the main floor in order for the carpet guys to do their job. I ran into a time crunch and called Quality Movers the night b...
This moving company is absolutely AWESOME! They are standing up guys. My move took a lot longer than I was quoted for and they honored their original quote. They were very professional and super friendly and down to earth. Not only that, but Matt is a great therapist! I was freaking out a couple of...
They did a great job moving all of our items. Quick, cheap, and no damage. Sam and his movers were respectful and professional, and I'd use them again.
So it's noon and the truck and movers I reserved through Quality for a ten am start have ghosted me. No one has bothered to contact me and they are refusing to answer the phone. Avoid at all costs!
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2022
“They broke a crystal pitcher my grandmother gave us, our wedding cake toppers, multiple glasses and a couple of my wife's collectible fairy figurines.” 2★ · Google · Mar 2021 · Nathan Watko · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2022
“Movers showed up two hours late and were exhausted when they got here.” 1★ · Yelp · Jun 2021 · Laura F. · See this company on Yelp →
“They were two hours late with no call.” 1★ · Yelp · Mar 2021 · Peggy W. · See this company on Yelp →
“Now 2 weeks later our stuff is still in the state we moved from with no ETA as to when it will arrive.” 1★ · Yelp · Dec 2020 · Bobbi B. · See this company on Yelp →
Crew never cameNobody arrived on the scheduled day, or the job was abandoned
3 reviews · latest 2025
“THEY NEVER SHOWED UP day of move, and never responded to our repeated texts and phone calls that morning.” 1★ · Yelp · Sep 2025 · Deb R. · See this company on Yelp →
“they never showed up day of moving” 1★ · Yelp · Sep 2025 · Deb R. · See this company on Yelp →
“The morning they were supposed to show up came and went. I received no phone call from them; I texted them; and I called them approximately seven times and left voicemails.” 1★ · Google · Jun 2020 · Carson Van Valkenburg · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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