Star Van Lines LLC
- USDOT number
- 3950550 ↗
- MC number
- MC1470107 ↗
- Phone
- (855) 822-2722
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 100 N HOWARD ST STE 4925, Spokane, WA 99201
- In the registry since
- 2022 · 4 years
- FMCSA registration updated
- Oct 2022
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 15 total reviews across Google & Yelp.
Customer reviews (15)
Overall, we were satisfied with the work of this company and the transportation. The guys arrived on time, carefully packed our belongings, and transported everything with care. Nothing seemed to be damaged. The only downside was the communication at the beginning - we had to clarify the arrival tim...
This was a household move. They managed to break or ruin every single thing I owned. I was quoted a price by their "partner" business that was $1k below what they demanded when they showed up, and so I paid $3500 for the privilege of having them turn my fine furniture and light furnishings into a he...
This moving company is HORRIBLE, we booked them over 2 months before our move, we were quoted a price of $4,000. The company called and confirmed 24 hours before the move, and we shared what we had to move (the exact same stuff) and she quoted us another price of $6,800, this is where I grew susp...
Review 2 of 2:At least two items the loading crew had disassembled did not get reassembled and the hardware was lost. I contacted Justin and Customer Service multiple times. Justin refused to take my calls and texted me that he was not even the guy to talk to, although he was job manager. Customer s...
Review 1 of 2: This review is not an exaggerated rant. It is the truth. First mistake: we hired a broker (J&J Van Lines) to handle our move. In hindsight, we strongly advise against hiring a broker. We recommend working directly with a reputable moving company. Second mistake: we contracted by the c...
I researched several movers before choosing Star Van Lines. WHAT A MISTAKE! From the moment the truck arrived to pack and move my home from CA to TN, it's been an absolute nightmare. Upon packing and loading, Sam, the lead was aggressive and rude. The other two guys just threw my possessions in boxe...
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2025
“They managed to break or ruin every single thing I owned.” 1★ · Yelp · Jul 2025 · Anne O. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2025
“They charged me for 1900 cu', when the truck came to deliver, I measured it, it was 1550cu'.” 1★ · Yelp · Aug 2023 · Vince P. · See this company on Yelp →
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2023
“Items were not delivered until 6/28, and not by this company.” 1★ · Yelp · Aug 2023 · Heather W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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